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Berkshire EcoClean

Privacy Policy

Last updated: 16 May 2026

Berkshire EcoClean(“we”, “us”) is committed to protecting your privacy. This policy explains what personal data we collect, why, and your rights under UK GDPR and the Data Protection Act 2018.

Who we are

Berkshire EcoClean, a cleaning company serving Berkshire & Surrey. Contact: info@berkshireecoclean.co.uk or 07894 156868. We are the data controller for the information you provide through this website.

What we collect

  • Contact details you submit via our contact, quote or booking forms (name, email, phone, address).
  • Details about the cleaning you require (service, area, property details, notes).
  • Standard analytics data (via Google Analytics 4) such as pages visited and approximate location, with IP anonymisation enabled.

How we use it

  • To respond to enquiries and provide quotes.
  • To arrange, confirm and deliver cleaning services.
  • To send a reminder or confirmation about a booking.
  • To improve our website and services through aggregate analytics.

Our lawful bases are performance of a contract (or steps prior to it) and our legitimate interest in operating and improving the business. We do not sell your personal data.

Sharing

We share data only with service providers that help us operate — for example our email provider (Microsoft) and analytics (Google) — under appropriate safeguards. We may disclose data where required by law.

Retention

We keep enquiry and booking data only as long as necessary for the purpose collected and to meet legal/accounting obligations, then securely delete it.

Your rights

You have the right to access, correct, erase, restrict or object to processing of your personal data, and to data portability. To exercise any right, email info@berkshireecoclean.co.uk. You can also complain to the UK Information Commissioner's Office (ico.org.uk).

Cookies & analytics

We use Google Analytics 4 with IP anonymisation to understand site usage. You can block analytics cookies via your browser settings.

Changes

We may update this policy; the “last updated” date will reflect any change. Please review it periodically.